Care At Home

At Broad Oak Manor, we offer a range of care packages for you in your home that can help you to boost your confidence, retain your independence and remain in your familiar surroundings.

Whether you need some basic support with daily activities such as shopping or housework, or high-level care, for one or 24 hours a day, everything we do is based on the same principles behind the high-quality care that Broad Oak Manor is known for.

Our skilled team of staff will go above and beyond to deliver care that exceeds your expectations. After our team manager meets with you and assesses how best we can meet your needs, we will develop a flexible, personalised care plan to suit you, which will be reviewed every three months. A member of our team will be assigned to care for you and arrange to come and visit you, on a flexible basis, at times that work best for you.

Our Philosophy


We provide a safe and secure environment in which you will have the constant support of highly trained and skilled staff who will help you to maintain your independence, knowing help is always at hand.


Our care never waivers in its high standards, but always changes to your needs. So you know that, whatever lies ahead you will have the support you need to get the best from life.


We carefully consider the feedback of residents and families to continually develop and deliver our services. This is alongside the ongoing professional development of our staff who receive regular training to ensure they can provide care to the highest possible standards.

Care Packages

All of our care packages are available from one to 24 hours per day and are tailored entirely to your personal needs, after careful consultation with you, your relatives, community workers, and general practitioner. These details give an outline of the service we provide.

Level One – Home Support

If you need support in order to continue living independently in your own home. You do not require any personal care, but there are certain tasks which you need help with. These can include:

  • Meal preparation
  • Light housework
  • Shopping
  • Home administration
  • Personal laundry
  • Companionship

Level Two – Home Support & Care

As well as the tasks outlined in level one, we will help with a limited amount of personal care.

  • Help with washing and dressing
  • Help into the bath or shower
  • Continence care
  • Help to prepare for bed

Level Three – Home Support & Advanced Care

Tailored for those who require a greater degree of personal care in order to remain in their own homes. This can be due to terminal illness, stroke and more advanced Parkinson’s or Alzheimer’s disease.

We’d be happy to answer any
questions in regards to our
Care Packages in East Hertfordshire.

Contact Us